The power of banking at your fingertips.

 

We have a variety of training resources available to help you navigate Online Banking and Mobile Banking, and use its tools and features to take more control over your personal and business finances.

 

For direct Online Banking support contact our dedicated Online Banking team at 509.783.0955

Online Banking User Guides

Our written Online Banking user guides provide in-depth instructions on how to make the most out of your banking experience. Depending on your banking needs, there are both Personal Banking and Business Banking guides available for you to use.

Video Tutorial Library

Our Online Banking video tutorial library hosts step-by-step instructional videos for Personal Banking, Business Banking and Cash Management processes.

Online Banking Basics

Download our new mobile app

If you have not yet updated or downloaded our new mobile banking app, visit the Google Play and Apple App stores below.

For our clients who use both personal and business banking and previously used two separate apps, we are making things a little simpler by using one, single mobile app to house all of your accounts in the same location!

What's New To Online Banking:

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'Single Pane of Glass"

'Single Pane of Glass' Approach

We have taken a ‘Single Pane of Glass’ approach to finding a solution that would help our clients visualize their entire financial well-being and find access to all their different accounts with us.

Now when clients login to the homepage of their account whether online or through our mobile app, all wealth management, checking, savings, and lending accounts can be viewed simultaneously, wherever you go.

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Powerful Features From Any Device

Powerful Features From Any Device

Once signed in from your desktop computer or mobile phone, devices added and recognized by our online banking system will allow for you to seamlessly bank from any of your personal devices.

This also allows for many of the same powerful banking features that were once only available on your desktop computer, can now be used on your mobile smartphone as well. Banking from anywhere made easier.

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Customize Your Experience

Customize Your Experience

Our new online banking platform allows you to customize how your account looks and functions, making what is important to front and center.

Reorder and nickname how accounts appear on the homepage, set up automatic payments, schedule transfers, and more! These customization options are available to help make managing your finances a little more simpler.

Business Banking F.A.Q

Submission of ACH files will be cutoff to our business clients starting on Thursday, October 7 (10/7/21) at 4:00 PM PST, until the following Tuesday, October 12 (10/12/21) at 8:00 AM PST.

Please plan accordingly if an ACH transfer needs to be submitted during this down period.

The cutoff to have ACH transactions processed prior to conversion will be Thursday, October 7 at 4:00 p.m. Business clients can future date planned ACH transactions by Friday, October 1, 2021 for payments made up to Thursday, October 7.

Wire transfers that need to be sent on Friday October 8 can be accomplished by contacting a branch. Monday, October 11 is a Federal Reserve Bank holiday and no wires can be processed that day. 

Our business clients can future date planned ACH files prior to the cutoff date (10/7/21) to initiate transfers while online banking is down.

For example, if an ACH file needs to be made on October 8 (during the down period), you can schedule a transfer prior to our October 7 cutoff date for the transfer to occur during the down period.

Recurring transfers will migrate over to our new online banking, though clients will need to verify existing transfers are accurate prior to conversion date (10/12/21).

The past six (6) months of your business account’s payment history will be available for you to view in our new online banking system.

All payments made through Bill Pay will always be made via ACH transfer or by check, depending on the payment option you choose.

Both personal and business banking will now be available through a single online banking portal and mobile app. Business banking accounts will automatically appear in your online banking account if you are named as an account holder.

Regardless of whether you have a personal banking account with us, your business banking account will still be accessed through our single online portal.